How to Return Items to Tenkara Rod Co.

Returning your rod is a simple process. We accept returns up to 30 days from the date of purchase on all products that are in like new, good working condition (no returns on sale items). First, you must copy and paste the information below and print it. Next, put the items you are returning in an appropriate box. Be sure to include the filled out form in the box with your items. If this information is not included, we will not process the return. Shipping returns back to Tenkara Rod Co. is the customers responsibility. Please ship all return items to:

Tenkara Rod Co po box 187 Challis ID 83226 

 Once we receive your package we will issue a refund to your card, and it can take a week to see the refund once the package is received.  Products being returned for a refund to Tenkara Rod Co. must have been purchased from our website. Products purchased from an outside dealer must be returned to the dealer of purchase.

 

Return Form 

Name:

Order Number:

Reason For Return: 

 

How To Exchange Items to Tenkara Rod Co 

 

Exchanging your rod is a simple process. We accept exchanges up to 30 days from the date of purchase on all products that are in like new, good working condition (no exchanges on sale items). First, you must copy and paste the information below and print it. Next, put the items you are exchanging in an appropriate box. Be sure to include the filled out form in the box with your items. If the information is not included, we will not process the exchange. Please ship all exchange items to:

Tenkara Rod Co Po box 187 Challis ID 83226

Tenkara Rod Co 220 pleasant ave (alley drop) Challis ID 83226

 Once we receive your package we will get your order exchanged and shipped back to you. 

 

Exchange Form 

Name:

Order Number:

Email:

Address:

Phone Number:

Item you are exchanging for: